- Check In: We ask that you arrive 15 minutes prior to your appointment time for necessary time needed to fill out paperwork and dress down.
- Relaxation Room: After check in, you will have the opportunity to enjoy a few minutes in our relaxation room prior to your service. As a courtesy to our other guests, we ask that indoor voices be used while inside the spa.
- Cancellation: Appointments must be changes, cancelled or rescheduled at least 24 hours prior to the appointment time. Any cancellations or changes made without adequate notice will be charged 50% of the service value.
- Late Arrival: As a courtesy to our other guests and staff, appointments will be automatically cancelled fifteen minutes after the scheduled service time and charged according to the cancellation policy. We regret that late arrivals will not receive extension of scheduled appointments.